A Brief History of Customer Service Excellence
Customer service has undergone a fascinating evolution, shaped by technological advancements and changing consumer expectations. In the...
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Nur Laminero
Oct 23, 20238 min read
People First: Why BPO's Employee-Centric Approach Matters to Clients
As we crafted our values, we aimed to genuinely embody the Employee Centric value. But the question was, how?
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Nur Laminero
Oct 20, 20236 min read
Why Our People-First Philosophy is a Game-Changer for Entrepreneurs and Business Owners
No matter how strongly you, as a leader, believe that people are the most important pieces of your company, it's not until everyone in...
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Nur Laminero
Aug 14, 20233 min read
Thriving Together: A Guide to Employee Well-being
In the fast-paced and competitive landscape of today's business world, it's easy for leaders and managers to get caught up in the...
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Nur Laminero
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Beyond Borders: How OnSpot Ensures Efficiency in a Remote Work Setup
As a company that values its employees, OnSpot recognizes the importance of maintaining efficiency even when working remotely. In the...
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Nur Laminero
Feb 20, 20233 min read
Culture Counts: Why Your Career Depends on a Positive Workplace Culture
When it comes to choosing a company to work for, salary and benefits aren't the only factors to consider. In fact, one of the most...
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