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Process Efficiency: The Foundation of Exceptional Customer Service
When Amazon decided to scale, one of the keys to their success was their relentless focus on process efficiency. Their ability to...
Renier Macalino
Oct 8, 20243 min read
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A Brief History of Customer Service Excellence
Customer service has undergone a fascinating evolution, shaped by technological advancements and changing consumer expectations. In the...
Renier Macalino
Oct 7, 20242 min read
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Cost Management: A Strategic Approach for Startups and SMEs
In today’s fast-paced business environment, managing costs effectively is crucial for startups and medium-sized enterprises. Scaling...
Renier Macalino
Oct 1, 20242 min read
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"Scaling Smart: Outsourcing as a Startup Game-Changer"
For startups and medium-sized companies, scaling efficiently is crucial for long-term success. However, achieving growth while...
Renier Macalino
Sep 29, 20242 min read
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Crafting OnSpot’s Ethos from Pages of Wisdom from Silent Mentors
I spend 30 minutes to an hour every single day reading a book on top of the other learning materials I consume whether formal or...
Nur Laminero
Oct 12, 20235 min read
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Budgeting for Outsourcing: 7 Tips for Understanding the Costs and Savings
As companies grow, they often find themselves struggling to manage all aspects of their business. This is where outsourcing comes in. This c
Trinity Gay
Mar 31, 20232 min read
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OUTSOURCING: A Journey to Success - One Company's Epic Tale
In the rough and tumble world of business, companies are constantly searching for ways to stay afloat and stay ahead of the pack....
Mark Apostol
Mar 1, 20232 min read
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EXPLORING the World of Outsourcing: A Startup Guide to Outsourcing
Whether you're a small business owner, a startup founder, or a seasoned entrepreneur, you've probably been thinking about outsourcing lately
Mark Apostol
Feb 20, 20232 min read
47
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Delegation: The Secret to Business Success
Listen folks, running a business is a tough gig. There's no getting around it. You're faced with a never-ending list of tasks and...
Mark Apostol
Feb 2, 20232 min read
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"Revolutionize Your Biz Game: Outsource Like a Pro in 5 Easy Peasy Steps"
Listen up folks, I'm here to talk about outsourcing - the secret weapon for business owners who want to take their game to the next...
Mark Apostol
Jan 31, 20232 min read
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