Core Business | OnSpot

Oct 83 min read

Process Efficiency: The Foundation of Exceptional Customer Service

When Amazon decided to scale, one of the keys to their success was their relentless focus on process efficiency. Their ability to...

Oct 72 min read

A Brief History of Customer Service Excellence

Customer service has undergone a fascinating evolution, shaped by technological advancements and changing consumer expectations. In the...

Oct 12 min read

Cost Management: A Strategic Approach for Startups and SMEs

In today’s fast-paced business environment, managing costs effectively is crucial for startups and medium-sized enterprises. Scaling...

Sep 292 min read

"Scaling Smart: Outsourcing as a Startup Game-Changer"

For startups and medium-sized companies, scaling efficiently is crucial for long-term success. However, achieving growth while...

Oct 12, 20235 min read

Crafting OnSpot’s Ethos from Pages of Wisdom from Silent Mentors

I spend 30 minutes to an hour every single day reading a book on top of the other learning materials I consume whether formal or...

Mar 31, 20232 min read

Budgeting for Outsourcing: 7 Tips for Understanding the Costs and Savings

As companies grow, they often find themselves struggling to manage all aspects of their business. This is where outsourcing comes in. This c

Mar 1, 20232 min read

OUTSOURCING: A Journey to Success - One Company's Epic Tale

In the rough and tumble world of business, companies are constantly searching for ways to stay afloat and stay ahead of the pack....

Feb 20, 20232 min read

EXPLORING the World of Outsourcing: A Startup Guide to Outsourcing

Whether you're a small business owner, a startup founder, or a seasoned entrepreneur, you've probably been thinking about outsourcing lately

Feb 2, 20232 min read

Delegation: The Secret to Business Success

Listen folks, running a business is a tough gig. There's no getting around it. You're faced with a never-ending list of tasks and...

Jan 31, 20232 min read

"Revolutionize Your Biz Game: Outsource Like a Pro in 5 Easy Peasy Steps"

Listen up folks, I'm here to talk about outsourcing - the secret weapon for business owners who want to take their game to the next...